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Contact Information

Operating Hours

    USA Office

  • Monday-Friday: 9am to 5pm
    Saturday: 10am to 1pm
    Sunday: Closed
  • Mexico City Office

  • Monday-Friday: 9am to 7pm
    Saturday-Sunday: Closed
  • Magic World Waterpark

  • Tuesday-Friday: 9am to 5pm
    Saturday-Sunday: 9am to 7pm
    Monday: Closed
  • Ixtapa Palace Resort

  • The resort is open 24 hours a day, 7 days a week, 365 days of the year. If you have general or specific questions about the Resort or the Ixtapa-Zihuatanejo area, please feel free to call or email one of our friendly receptionists.

Resort Location

Paseo de las Garzas Esq. Con Paseo del Rincón S/N
Municipio Teniente José Azueta, 40880
Lotes 1,2,3 y 4 Mz V
Zona Turística III, Ixtapa Gro.